Privacy Notice

Last updated: 09/07/26

This privacy policy explains how I collect, use, and protect your information when you visit my website, Dragonlight Press. I am committed to keeping your personal information safe and treating it with respect.

Who I Am

Author and owner of Dragonlight Press
Email:

D.L.Willowlight@dragonlight-press.com

What Information I Collect

I only collect information that you choose to give me, such as:

  • Your email address

  • Any messages you send through my contact form

  • Order details if you purchase a book from my shop

  • Your IP address

  • Browser type

  • Cookies (small files that help the site work properly)

How I Use the Information

I use your information to:

  • Respond to messages you send me

  • Process and deliver your orders

  • Improve my website

  • Keep records for legal or tax purposes

I do not sell, trade, or share your information with anyone for marketing.

Lawful Basis for Processing

I process your personal information under the following legal bases:

  • Contract – to process and deliver your orders.

  • Consent – when you sign up for emails or newsletters.

  • Legitimate interests – to improve my website, prevent fraud, and keep the site secure.

  • Legal obligation – to keep financial records for tax and accounting purposes.

Payments

If you buy something from my shop, payments are handled securely by Stripe for card payments and PayPal for PayPal transactions.
I do not see or store your card details. All payment information is processed directly by these providers through their secure systems.

Third‑Party Service Providers

I use trusted third‑party companies to help run my website and shop. These may include:

  • My website hosting platform - Ionos

  • Stripe and PayPal for payments

  • Email marketing services - mailer lite

  • Analytics or performance tools (if enabled)

These providers only receive the information needed to perform their services and are not allowed to use it for anything else.

Where Your Data Is Stored

Some of my service providers may store data outside the UK. When this happens, I ensure appropriate safeguards are in place to protect your information.

Cookies

My website uses cookies to:

  • Make the site work properly

  • Improve performance

  • Remember your preferences

You can disable cookies in your browser settings if you prefer. If a cookie banner is active on the site, you can choose which cookies to accept.

How Long I Keep Your Information

I keep your information only as long as necessary for:

  • Responding to your messages

  • Completing your orders

  • Legal or tax requirements

After that, it is securely deleted.

How I Protect Your Data

I take reasonable steps to keep your information safe and protect it from loss, misuse, or unauthorised access. This includes secure systems, encrypted connections, and limiting who can access your information.

Your Rights

You have the right to:

  • Ask what information I hold about you

  • Request corrections

  • Ask for your information to be deleted

  • Withdraw consent at any time

Just email me atD.L.Willowlight@dragonlight-press.com

Your Right to Complain

If you are unhappy with how I handle your personal information, you can contact the Information Commissioner’s Office (ICO) at ico.org.uk. I encourage you to contact me first so I can try to resolve any concerns.

Children’s Privacy

Although my website may be accessed by children, it is intended for parents, caregivers, and adult purchasers of children’s books. I do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information, please contact me so I can delete it.

Changes to This Policy

I may update this privacy policy from time to time. Any changes will be posted on this page.

Contact

If you have any questions about this privacy policy, please contact me at:
D.L.Willowlight@dragonlight-press.com